Terms of service


1. Acceptance of Terms

By accessing or using the Memory Drip website ("Memorydrip.sg") or placing an order with Memory Drip, you agree to be bound by these Terms of Service. Please review these Terms carefully before using the Website or placing an order.

 

2. Ordering Process

    • Design Creation: You can submit your own design files, work with our design team, or choose from our pre-existing designs.
    • Production and Delivery: Production typically takes 5-7 business days after order confirmation. Standard shipping within Singapore typically takes 3-5 business days. Expedited shipping options may be available.

3. Design Restrictions

We reserve the right to reject or modify designs that are:

    • Offensive, discriminatory, or hateful.
    • Infringe on any intellectual property rights, including trademarks, copyrights, or patents.
    • Violent or promote violence.
    • Sexually explicit or obscene.
    • Politically divisive or inflammatory.
    • Promote illegal activities.

4. Returns and Refunds

    • Custom Orders: Due to the personalized nature of custom orders, all sales are final and non-refundable unless there is a defect in the materials or workmanship.
    • Defective Items: We will gladly replace or refund any item that is found to be defective due to our materials or workmanship within 5 working days of purchase.

5. Intellectual Property

All designs and content uploaded to or created on the Website by you remain your property. However, by uploading or submitting designs, you grant Memory Drip a non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute your designs for the sole purpose of fulfilling your order.

6. Disclaimer of Warranties

The Website and services are provided "as is" and without warranties of any kind, express or implied. We do not warrant that the Website or services will be uninterrupted, error-free, or secure.

7. Limitation of Liability

To the maximum extent permitted by law, Memory Drip shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or services.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Singapore.

9. Entire Agreement

These Terms of Service constitute the entire agreement between you and Memory Drip regarding your use of the Website and services.

10. Amendments

Memory Drip reserves the right to amend these Terms of Service at any time by posting the amended terms on the Website. Your continued use of the Website after the posting of amended Terms of Service constitutes your acceptance of the amended terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at admin@memorydrip.sg or +65 8065 6408.

Thank you for choosing Memory Drip! We look forward to helping you create lasting memories that you can wear and share.